Politique d’expédition

Order Processing
Each order is carefully prepared within 24 to 72 business hours (excluding weekends and holidays). During peak periods, this timeframe may be slightly extended.

Shipping & Tracking
Your order is securely packaged and shipped with a tracking number, allowing you to monitor its journey in real-time.

Delivery Time
Free standard shipping: 4 to 10 business days (excluding weekends) from the date of shipment.

Customs Inspection
Please note that all international orders pass through customs inspection. Depending on your country's customs procedures, additional delays may occur. These delays are beyond our control, and we appreciate your patience and understanding.

Shipping Address
We ship to the address provided at checkout. Please ensure your shipping information is accurate, as you are responsible for any errors.

Return Policy
For hygiene and safety reasons, we do not accept returns or exchanges on our tea products. All sales are final.

If you experience any issues with your order or have questions, please contact us at hello@baiawellness.com. We're here to help and will do our best to resolve any concerns.